Contact us
Contact Byron Vegas: one number, answered 24/7
We take service calls by phone, any hour of any day. Call, tell us what the system is doing and where the house is, and we will tell you what happens next.
Answering 24/7 from our Monticello Ave office in New Orleans
Fastest way to reach us
The fastest way to reach us is to call (504) 520-4201. A person answers 24 hours a day, asks a few questions about the system and the house, and books the visit while you are on the phone. Calls with no cooling and vulnerable people at home, and active water leaks, go first.
Booking by phone lets us ask the questions that decide what the technician brings: what the system is doing, how old it is, whether water is involved and whether anyone at home is at risk from the heat or cold.
Our service office is at 3560 Monticello Ave, New Orleans, LA 70118, on the parish line between Orleans and Jefferson. Our head office is at 12784 Faircrest Dr, Washington, MI 48094.
Before you call
What to tell us when you call
Five things help us send the right technician with the right parts.
- Where the house isThe street or nearest cross streets, and the parish if you are outside the city.
- What the system is doingWarm air, no heat, water, ice, noise or a breaker that keeps tripping.
- Who is homeOlder family members, infants or anyone with a medical condition.
- Water or smellsAny water at the air handler, or any burning or gas smell.
- What you haveThe brand and rough age of the system, if you know them.
Who we serve
Homes and businesses
We work in homes across New Orleans and the parishes around it, and we look after restaurants, shops, offices and hotels. Businesses can call the same number for commercial AC repair, scheduled maintenance and refrigeration repair.
Common questions
Questions about reaching us
Call (504) 520-4201. A person answers 24/7 and books the visit while you are on the phone.
Yes. The line is answered 24 hours a day, every day, including holidays.
Our service office is at 3560 Monticello Ave, New Orleans, LA 70118. Our head office is at 12784 Faircrest Dr, Washington, MI 48094.
Yes, including restaurants, shops, offices and hotels.
Ready when you are: call the 24/7 line
Tell us what the system is doing, and we will take it from there.