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Byron VegasHeating and air, New Orleans Answering 24/7(504) 520-4201

Commercial HVAC

Commercial refrigeration repair in New Orleans

When a walk-in cooler or freezer starts warming, the clock is running on your inventory. We troubleshoot walk-ins, reach-ins and ice machines, fix what failed, and help you protect product while the repair is under way.

Answering 24/7 from our Monticello Ave office in New Orleans

  • Answering 24/7
  • Restaurants, bars and stores
  • Walk-ins, reach-ins, ice machines

Updated October 2026

Short answer

Commercial refrigeration repair in New Orleans covers walk-in coolers and freezers, reach-in coolers and ice machines that are warming up, icing over, short-cycling or not making ice. Common causes are dirty condenser coils, failed fan motors, defrost problems, worn door gaskets, refrigerant leaks and failed controls. A technician checks temperatures, airflow, defrost and pressures, then repairs the failed part.

Signs your refrigeration is failing

Box warmingTemperatures creeping above the safe range.
Ice on the evaporatorA freezer coil packed with ice.
Water on the floorUnder a walk-in or an ice machine.
Constant runningThe compressor never cycles off.
Thin or no iceAn ice machine making less or poor ice.

How commercial refrigeration fails

Technician checking the evaporator inside a restaurant walk-in cooler

Refrigeration equipment in kitchens and bars works in heat, grease and constant door traffic. Condenser coils clog with grease and dust, evaporator fans fail, defrost heaters and timers stop clearing ice, and door gaskets tear and let warm, humid air in. Each one makes the system run longer until it cannot hold temperature.

We start with the parts that fail most, then move to controls and refrigerant. Food safety limits mean speed matters, so we tell you early whether the box can be saved today. We work on True, Hoshizaki, Manitowoc and Traulsen equipment, alongside the commercial AC in the same building.

Walk-in coolers and freezers

A walk-in that is slowly warming usually has a dirty condenser coil, a failing evaporator fan, a defrost problem or a door that does not seal. A freezer that ices over points to defrost heaters, timers or drain line heaters. We check box and coil temperatures, fan operation, the defrost cycle, the door gaskets, closers and heater strips, and the refrigerant pressures. Many fixes, such as fans, defrost parts, gaskets and coil cleaning, can be done on the spot to get the box back to temperature.

Reach-in coolers and prep tables

Technician cleaning the condenser of a commercial reach-in cooler

Reach-in coolers and prep tables have small condensers near the floor or behind kitchen equipment, so they clog with grease and lint fast. A clogged condenser, a failed fan, a torn gasket or a faulty thermostat or controller accounts for most calls. We clean the condenser, test the fans and controls, check gaskets and hinges, and verify the box holds temperature. Units that keep failing, or need a compressor, get an honest repair-or-replace answer before you spend money on the repair.

Ice machines

An ice machine that stops making ice, makes thin or cloudy ice, or leaks usually has scale buildup, a clogged water filter, a failed water valve or pump, or a dirty condenser. Scale is the most common cause and also a sanitation issue, so cleaning and descaling are part of most repairs. We clean and sanitize the machine, check the water supply, filters, valves and pumps, test the harvest cycle and the bin control, and clean the condenser so the machine runs efficiently.

Refrigeration after a long outage

When Hurricane Ida left more than 100,000 Cleco customers without power, mostly around Slidell and Covington, restaurants and stores lost refrigeration along with everything else. When power returns after an outage like that, compressors, fans and controls that sat warm restart under heavy load, and that is when weak parts fail. After any long outage we check walk-ins and ice machines before they are restocked.

How a refrigeration call runs

  1. Check temperaturesBox, coil and product temperatures.
  2. Inspect the basicsCondenser, fans, gaskets and doors.
  3. Test defrost and controlsHeaters, timers, thermostats and boards.
  4. RepairOn the spot where the part allows.
  5. VerifyThe box holds temperature before we leave.

What decides the cost of a refrigeration repair

Commercial refrigeration repairs are quoted on site, so we do not publish a figure. These are the main drivers.

  • Type of equipment. Walk-ins, reach-ins and ice machines differ.
  • Failed part. Fans and gaskets cost far less than compressors.
  • Refrigerant work. Leak repairs and recharges add time.
  • Access. Rooftop condensers and tight kitchens slow the work.
  • Cleaning needed. Heavy grease or scale adds cleaning time.

What staff can do right away

What staff can do

  • Move product to another cooler or into ice if the box warms
  • Keep doors closed and check that gaskets seal
  • Clear boxes and debris away from condenser coils

Leave to a technician

  • Defrost heaters, timers and controls
  • Refrigerant and compressor work
  • Descaling and sanitizing ice machine internals

We service refrigeration in the same buildings as the Carrier, Trane, Lennox and other HVAC systems we maintain.

Brands we service and install: Carrier, Trane, Lennox, Rheem, Goodman, American Standard, Daikin, Mitsubishi Electric, Fujitsu, Bryant, Ruud, York, Amana, Honeywell.

Common questions

Commercial refrigeration questions

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Commercial HVAC Installation

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Cooler warming up? Call before the stock is lost

Tell us what equipment it is and the temperature it is holding. We will tell you how to protect product until we arrive.

Answering 24/7(504) 520-4201Tap to call

Call or find us

One number, answered around the clock

Phone
(504) 520-4201
Hours
Open 24 hours, 7 days a week
Service office
3560 Monticello Ave, New Orleans, LA 70118
Head office
12784 Faircrest Dr, Washington, MI 48094
Coverage
New Orleans and the surrounding parishes

Our service office on Monticello Ave, by the Jefferson Parish line.

Call (504) 520-4201