Skip to content
Byron VegasHeating and air, New Orleans Answering 24/7(504) 520-4201

Leaks and drains

What to do first when water leaks from your air handler

By Ward Teague, HVAC Guides WriterUpdated October 20264 min read

An air conditioner in New Orleans pulls a lot of water out of the air, and every drop has to go somewhere. When it ends up on the ceiling or the floor instead of outside, the cause is usually simple, and the first few minutes matter most.

Quick answer

Turn the AC off at the thermostat, catch the water with towels or a bucket, and switch off any circuit near the leak. Then look at the drain pan and drain line. The usual causes are a clogged condensate drain, a missing or failed float switch, a rusted pan, or a frozen coil thawing. Most are quick fixes once found.

The first ten minutes

  1. Turn the AC offSet the thermostat to off so the coil stops making water.
  2. Catch the waterTowels, a bucket or a shallow pan under the drip.
  3. Mind the electricityIf water is near a light fixture or outlet, switch off that circuit at the panel.
  4. Look at the panIf you can reach the air handler safely, see whether the pan under it is full.
  5. CallTell us where the water is and whether the system was icing up.

Do not keep running the system to see whether it stops. A clogged drain keeps filling, and a frozen coil makes more water as it thaws.

Why air handlers leak here

Water stain on a ceiling below an attic air handler

In the worst stretch of summer, dew points in New Orleans sit in the upper 70s, so the indoor coil pulls water out of the air all day. That water drips into a pan and runs out through a small plastic drain line. Slime and algae grow in that line in the warm, wet conditions, and sooner or later it clogs.

A float switch should shut the system off when the pan fills, but many older installs never had one, and some were mounted where they cannot sense the water. Pans rust through after years of standing water, and a coil that freezes from low airflow or low refrigerant can dump a lot of meltwater at once.

The usual causes, in the order we check them

Clogged drain lineSlime blocks the line and the pan overflows.
No float switchNothing shuts the system off when the pan fills.
Rusted panWater drips straight through a hole in the pan.
Frozen coilIce melts faster than the drain can carry it.
Disconnected drainA joint pulled apart in the attic or closet.

A technician clears the line, tests or adds the float switch, checks the pan, and looks at airflow and refrigerant if the coil was icing. This Old House lists drain clogs among common AC repairs that usually run about $150 to $650. Our drain line repair page covers the work in detail.

How to keep it from happening again

  • Change the filter on schedule so the coil does not freeze
  • Flush the drain line each spring, or have it done at a tune-up
  • Make sure a float switch shuts the system off when the pan fills
  • Replace a rusted secondary pan before it leaks
  • Keep the drain outlet outside clear of mulch and debris

If your drain clogs every summer, ask about a cleanout tee and treatment tablets, which make yearly cleaning quick.

If the ceiling got wet

Once the leak stops, dry the area quickly with fans and watch the ceiling for sagging. Small stains often dry out, but a ceiling that holds water or bulges needs attention fast. If water reached the insulation above, it should be dried or replaced so it does not stay damp against the drywall.

Keep a photo of the stain and the pan for your records. If the leak came from a part that failed, the technician's notes help if you later file a claim or sell the house.

Sources

Figures in this guide come from these sources. Programs and prices change, so check current terms.

  1. WWL: LSU climatologist on New Orleans summer dew points
  2. This Old House: air conditioner repair costs

About this guide. Ward Teague writes the HVAC guides for Byron Vegas. Each guide starts from questions people ask when they call, and the figures in it come from the sources listed at the end of the article. More about the writer.

Common questions

Air handler leak questions

Keep reading

Related services and advice

AC Drain Line & Float Switch Repair

Clogged lines, tripped float switches and pans that overflow into ceilings.

Frozen AC Coil Repair

Ice on the line set or coil, and the reason it formed.

Emergency AC Repair

Night, weekend or heat-advisory breakdowns, answered by a person and dispatched.

AC Running but the House Still Feels Humid

Why a cold house can still feel clammy here, and which fixes help.

A Year-Round HVAC Maintenance Calendar for New Orleans

What to check each season, from spring tune-ups to fall heating checks.

Water coming through the ceiling? Turn it off and call

Tell us where the water is and what the system was doing. We will tell you what to check while we are on the way.

Answering 24/7(504) 520-4201Tap to call

Call or find us

One number, answered around the clock

Phone
(504) 520-4201
Hours
Open 24 hours, 7 days a week
Service office
3560 Monticello Ave, New Orleans, LA 70118
Head office
12784 Faircrest Dr, Washington, MI 48094
Coverage
New Orleans and the surrounding parishes

Our service office on Monticello Ave, by the Jefferson Parish line.

Call (504) 520-4201